Are you ready to sell or buy a property with a broker? Here is what you need to know.
The OACIQ, the Organisme d’autoréglementation du courtage immobilier du Québec, is the authority of real estate brokerage. We inform and protect the public by enforcing the Real Estate Brokerage Act (REBA), in accordance with the mandate entrusted to us by the Ministère des Finances du Québec. We also oversee the practices of brokers, including by training and inspecting them.
Because a real estate transaction is among the most important decisions in a person’s life, it is essential to be well informed at each step. We make several tools and resources available to you to ensure that your transaction goes smoothly and securely.
Info OACIQ Do you need an explanation regarding a clause in your contract? Do you want to know if a Promise to purchase can be cancelled? If you have any questions before, during or after your transaction, contact the information centre Info OACIQ. |
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OACIQ.COM Browse through our website: current content and practical tips are posted thereon. Try the Check a broker's record tool: you will be able to see your broker’s licence type and check the list of training activities he or she completed. |
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OACIQ forms Your broker is required to use the OACIQ forms and explain the clauses to you. We have designed over 50 forms to standardize transactions. Your broker is very familiar with them: he or she will present you with those that apply to your situation. |
Buyer's Guide and Seller's Guide
Check our practical guides to better understand all the steps of your transaction with a real estate broker.
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The OACIQ supervises real estate brokers throughout their career to ensure that they are up to date in their practice and respect their professional obligations
ETHICAL DUTIES AND OBLIGATIONS
The Real Estate Brokerage Act dictates to brokers their duties and obligations, including loyalty, transparency and information. They are required to respect them to protect your interests during the transaction.
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PRACTICE LICENCE
We are responsible for the strict process of licence issuance and maintenance. We have the power to issue, suspend or revoke licences.
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CONTINUING EDUCATION
To keep their knowledge up to date, all brokers must complete the OACIQ Mandatory Continuing Education Program (MCEP) and accumulate a certain number of continuing education units (CEUs) every two years. They are required to complete the MCEP to maintain their practice licence.
INSPECTION
We inspect brokers’ activities on a yearly basis. Among other things, we make sure that they use the mandatory brokerage forms and document their records properly. If non-conforming items are identified, corrective measures will be taken. If a violation to the Act is noted, the Inspection Committee and the Syndic will be notified.
The vast majority of real estate transactions go off without a hitch. However, if you experience any problems, many protection mechanisms are offered by the Real Estate Brokerage Act.
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Public Assistance Department |
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Syndic |
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Discipline committee |
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Ombudsman
The Ombudsman is independent and neutral in the performance of his duties. You may use his services if the usual complaint handling mechanisms (mentioned above) did not lead to a settlement of your dispute.
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FICI |
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FARCIQ |
Learn more about the different protection mechanisms